Need help with account, verification, payments or security? Reach our team — we’re glad to assist.
Contact us
We aim to respond within 1–2 business days. Please include your registered phone number. Never share your PIN or password with anyone, including support staff.
Common topics
- Sign in: use your registered phone number, or email + password. You can reset your password from the sign-in screen.
- Identity verification (KYC): upload a clear photo of your ID and complete the face scan; our team reviews it.
- Transactions: see History in the App for every top-up, transfer and payment.
- Delete your account: open Profile → Settings → Delete Account.
Legal
Read our Privacy Policy and Terms of Service.